Privacy policy

Privacy Policy

Effective Date: September 14, 2026

GURLAKH PRODUCTS ("we", "us", "our") operates this online store and is committed to protecting the privacy of our customers.

This Privacy Policy explains how we collect, use and protect information when you visit or make a purchase through our online store.

1. Information We Collect

When you visit our store, place an order, create an account, or contact us, we may collect information such as:

  • Name

  • Billing and shipping address

  • Phone number

  • Email address

  • Order and purchase information

  • Payment-related information necessary to process your order

  • Information you provide when contacting customer service

  • Technical information such as IP address, browser type and device information

We only collect information that is reasonably necessary to operate our store and provide our services.

2. How We Use Your Information

We may use your information to:

  • Process and fulfill your orders

  • Arrange delivery of your products

  • Process payments

  • Communicate with you about your orders

  • Respond to customer service requests

  • Improve our website, products and services

  • Prevent fraud, misuse and security issues

  • Comply with applicable laws and legal obligations

3. Payment Information

Payments may be processed through third-party payment providers.

We generally do not store your complete payment card or banking information on our own systems. Payment information may be handled directly by the applicable payment service provider according to its own privacy policy and security practices.

4. Sharing of Information

We may share necessary information with trusted service providers who help us operate our business, including:

  • Payment processors

  • Shipping and delivery partners

  • Website and technology service providers

  • Customer service providers

  • Government authorities or law-enforcement agencies where required by law

We do not sell your personal information for money.

5. Cookies and Similar Technologies

Our website and Shopify may use cookies and similar technologies to provide essential website functions, remember preferences, understand website usage and improve the shopping experience.

You may be able to control cookies through your browser settings.

6. Data Security

We take reasonable steps to protect personal information against unauthorized access, misuse, loss or disclosure.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

7. Your Privacy Rights

Depending on applicable law, you may have rights regarding your personal information, including requesting access to, correction of, or deletion of certain information.

To make a privacy-related request, contact us using the information below.

8. Children's Privacy

Our store is not intended to knowingly collect personal information directly from children without appropriate consent where required by applicable law.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, services, technology or legal requirements.

Any updated version will be posted on this page with a revised effective date.

10. Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact:

GURLAKH PRODUCTS
Email: info@gurlakh.com
Country: India